Belfast, United Kingdom

Senior Exchange & Office 365 Engineer

Full-time / part-time
Mid-Senior Level
Cromac Place
United Kingdom

Job description

Our business is changing, we aren't the same business we were yesterday, we are on a journey of growth and I'm excited to say this is where you come in!

Due to a number of acquisitions over the last 12-18 months we are going through a period of transformation globally across 23 jurisdictions, employing almost 4000 employees worldwide and climbing. With this in mind, we have an exciting opportunity for a Senior Exchange and Office 365 Engineer to design, develop, and maintain our rapidly expanding messaging environment to be based in Dallas. 

Your responsibility is to provide technical support for the global Exchange on premise and O365 environment including overseeing the development and organization, along with the assessment and implementation of new technologies. Your focus will be to ensure our messaging platform offers the highest reliability and performance possible. Together with your colleagues you will work to achieve a state-of-the-art environment that meets current and future business objectives.

You will play a key role within the International Group IT Infrastructure team which manages the worldwide set-up. This is an outstanding opportunity for an accomplished Senior Network Engineer to join a market leading organisation to build its state-of-the-art global infrastructure from the ground up.


  • Maintain the group wide area Exchange/O365/Mimecast: monitoring, patching, capacity management, etc
  • Perform ongoing assessments, audits, health checks
  • Maintain, install, upgrade, integrate and consolidate the existing Exchange on-prem and Office 365
  • Proactively ensure the highest levels of security and availability
  • Maintain operational, configuration, or other procedures and documentation
  • Monitor security and system events and take appropriate action in case of incident including taking part in the off-hours monitoring rotation of the environment
  • Provide expertise and guidance in Office 365 and Exchange domain to colleagues
  • Identify which latest trends and technologies might have fit with our environment and its requirements.
  • Provide 3rd/4th level support
  • Liaise with vendors and other IT personnel for problem resolution

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), we are keen for you to add value in the following areas:

  • Proactivity, independence, accuracy, flexibility and customer orientation
  • Taking ownership with a natural drive for results
  • Analytical skill to break down a problem and determine the right solution
  • Understanding of the project life-cycle.
  • Accuracy, attention to detail and constant focus on quality.
  • Equally able to communicate with both business and technical departments.


  • Masters Degree in Computer Science, Engineering or a related subject
  • ITIL v3 Foundation

Background Experience

Up to 5 years spent as System Engineer in the operational management and evolution of an IT infrastructure in a mission critical environment with 24/7/365 availability requirements, Solid O365 skills, knowledge of SharePoint, proficient in MS Exchange/O365/SIP/Skype for Business.

You get bonus points if you possess the following:

  • Management and leadership
  • Experience of leading a team of engineers
  • Fluent English (Essential)

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. We are one of the top 4 Asset Servicing companies with Assets under Administration (AuA) in the excess of $650Billion.

Apply now

To apply, please enter your details into the below form. If you experience any issues with this form, please click here to apply via our provider SmartRecruiters directly.

Allowed document formats are PDF, Word, RTF, JPG or PNG. Maximum file size 2MB.
Do you have the right to work in the location of the vacancy?
To demonstrate our commitment to equality of opportunity in employment in Northern Ireland, we need to monitor the community background of our employees in Northern Ireland, as required by the Fair Employment and Treatment Order (NI) 1998. If you are applying for a role in Northern Ireland, regardless of whether you practice religion, we are asking you to indicate your community background. If you do not complete the question, we are encouraged to use the “residuary” method, which means that we can make a determination on the basis of personal information on file/application form. If you are not applying for a role in Northern Ireland please select ‘I am not applying for a role in Northern Ireland’.

If you haven't uploaded a CV, please detail your experience and education.