Dallas, United States

Senior Exchange & Office 365 Engineer

Full-time / part-time
Mid-Senior Level
North Stemmons Freeway
United States

Job description

Our business is changing, we aren't the same business we were yesterday, we are on a journey of growth and I'm excited to say this is where you come in!

Due to a number of acquisitions over the last 12-18 months we are going through a period of transformation globally across 23 jurisdictions, employing almost 4000 employees worldwide and climbing. With this in mind, we have an exciting opportunity for a Senior Exchange and Office 365 Engineer to design, develop, and maintain our rapidly expanding messaging environment to be based in Dallas. 

Your responsibility is to provide technical support for the global Exchange on premise and O365 environment including overseeing the development and organization, along with the assessment and implementation of new technologies. Your focus will be to ensure our messaging platform offers the highest reliability and performance possible. Together with your colleagues you will work to achieve a state-of-the-art environment that meets current and future business objectives.

You will play a key role within the International Group IT Infrastructure team which manages the worldwide set-up. This is an outstanding opportunity for an accomplished Senior Network Engineer to join a market leading organisation to build its state-of-the-art global infrastructure from the ground up.


  • Maintain the group wide area Exchange/O365/Mimecast: monitoring, patching, capacity management, etc
  • Perform ongoing assessments, audits, health checks
  • Maintain, install, upgrade, integrate and consolidate the existing Exchange on-prem and Office 365
  • Proactively ensure the highest levels of security and availability
  • Maintain operational, configuration, or other procedures and documentation
  • Monitor security and system events and take appropriate action in case of incident including taking part in the off-hours monitoring rotation of the environment
  • Provide expertise and guidance in Office 365 and Exchange domain to colleagues
  • Identify which latest trends and technologies might have fit with our environment and its requirements.
  • Provide 3rd/4th level support
  • Liaise with vendors and other IT personnel for problem resolution

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), we are keen for you to add value in the following areas:

  • Proactivity, independence, accuracy, flexibility and customer orientation
  • Taking ownership with a natural drive for results
  • Analytical skill to break down a problem and determine the right solution
  • Understanding of the project life-cycle.
  • Accuracy, attention to detail and constant focus on quality.
  • Equally able to communicate with both business and technical departments.


  • Masters Degree in Computer Science, Engineering or a related subject
  • ITIL v3 Foundation

Background Experience

Up to 5 years spent as System Engineer in the operational management and evolution of an IT infrastructure in a mission critical environment with 24/7/365 availability requirements, Solid O365 skills, knowledge of SharePoint, proficient in MS Exchange/O365/SIP/Skype for Business.

You get bonus points if you possess the following:

  • Management and leadership
  • Experience of leading a team of engineers
  • Fluent English (Essential)

Additional information

Our commitment to you is that we will help you become your personal best. All of our people benefit from a comprehensive and individually tailored program. We focus on a holistic skill set of professional accreditation and management development, soft skills, coaching and technical training. This is a business built by people, so helping our people be great is great for business.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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