Pasig City, Philippines

Business Analyst (Digital)

Full-time / part-time
Ortigas Center
Pasig City

Job description

Our business is changing, we aren't same business we were yesterday, we are on a journey of growth...this is where you come in!

As a Business Analyst you will be working within the Change Delivery Department, you will work with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems.

You'll also assist in the analysis of underlying issues and their root causes, identifying available options for consideration.

The day to day:

Work with Senior Managers / Project Managers to devise the overall approach to delivering individual initiatives, making use of the internal methodologies and standards

Working with Senior Managers / Project Managers and in collaboration with Subject Matter Experts to devise, produce, validate and achieve sign-off of high-quality documentation including: -

  • Automation Readiness Assessments

  • Product Description Documents

  • Specification Description Documents (in conjunction with Developers)

  • Process Definitions & Process Maps (‘As Is’ & ‘To Be’)

Carry out Automation Readiness Assessments using internal assessment tools

Carry out Benefit Measurement Assessments using internal assessment tools

In conjunction with the Senior Managers / Project Managers and in collaboration with Subject Matter Experts (SME), develop various implementation documentation such as:

  • Product Descriptions

  • Work Package Descriptions

  • Work Plans

  • Test Strategy, Plans and Scripts

  • Stage Gate Readiness Assessment Documents (as required)

Ensure delivery by providing analysis that feeds into and informs the capture of delivery risks and issues, and presenting informed inputs to support mitigation plans

Communicate effectively with stakeholders from all areas of the business utilising appropriate use of diagrams, graphs and other tools as required

Manage workshops and meetings as required to support delivery including production of inputs (Agendas / packs) and outputs (minutes, action points etc)

Adhere to internal delivery methodology and governance including use of approved templates and checklists

Contribute to improvement of templates and checklists

Provide regular progress updates to the delivery team and other stakeholders

Communicate personal task progress and completion on NetSuite SRP (Project Management Software) daily, including tracking all time spent on initiatives/projects in NetSuite

Work with the Senior Manager / Project Manager to ensure that the agreed Service Transition process has been fully informed to support the BAU handover process


What you need to succeed:

2+ Years Business Analysis experience within an automation environment, demonstrating the skills and experience to successfully perform the role

Business Analysis Qualification

Excellent organisational, prioritisation and interpersonal skills

  • Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers

  • ‘Can do’ attitude, ability to cope with tight deadlines and working under pressure

  • Ability to take initiative and self-manage

Experience of producing/validating key delivery/project documents such as, Requirements Documents, Specification Documents, Process Definitions & Process Maps (‘As Is’ & ‘To Be’), Test Strategies and Test Scripts

Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights

Good degree of literacy in applications such as; MS Word, MS Excel, MS PowerPoint, MS Visio

Fluent in English Language


You get bonus points for:

Systems Analysis Qualification

Experience of operating within a firm that shares some of the following features: -

  • Globally distributed teams

  • Financial Services

  • Fast-paced and rapidly evolving environment

Knowledge of or experience working in a Private Equity / Investor services industry

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.  

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide

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