St Martin, Guernsey

Operations Administrator

Full-time / part-time
Entry Level
Client Services & Operations
Anson Court, La Route des Camps
St Martin

Job description

Getting things right and doing the right thing lie at the core of our Operations team. 

You’ll need to be a master organizer, enjoy variety and be a methodical planner as the team have many tasks to juggle from providing technical support on our database, preparing data to assisting with induction training for our new recruits. Your time will be split between supporting our Facilities function and liaising with external contractors, whilst also working closely with our Operations Manager.

As we redefine our processes and procedures there will be various projects that we will need your help with, from gathering information, to digging deep in the detail and liaising with different people to make sure we're on track. You may also need to tap into your problem-solving skills to support the end goal.

Another string to your bow will be to make sure we are compliant with applicable laws, service standards, company policies and procedures. You will need to use your own judgement to identify any risks or concerns and report them in a timely manner, especially when you're reviewing and implementing our processes and procedures with all our FATCA/CRS data inputting.

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.



  • Good knowledge of Word, Excel, Powerpoint, Outlook
  • Right to leave and work in Guernsey

Additional information

Our commitment to you is that we will help you become your personal best. All of our people benefit from a comprehensive and individually tailored program. We focus on a holistic skill set of professional accreditation and management development, soft skills, coaching and technical training. This is a business built by people, so helping our people be great is great for business.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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